DELIVERY, SHIPPING PRICE AND TIME
Where do you ship ?
We deliver everywhere in the world.
We deliver to the address you give us when you order. Make sure to check the accuracy of your address before validating your order.
The address can be your Home address or a Mondial Relay shop, depending on the type of transport you chose.
Shortage of stocks and pre-orders
In that case, and in that case only, you will be informed that you are ordering products on our eshop that are not in stock. We will send you an email as soon as our products are ready to be shipped.
Transporter
You’re in charge of choosing the transporter that suits best to your situation :)
1) Shipping in France Metropolitaine
Small packages that fit in your mail box :
· Ecopli La Poste, delivery withing 4 open days (free in France Métropolitaine)
· Lettre verte La Poste, delivery withing 2 open days (up to 0,99€)
· Lettre suivie, delivery within 2 open days (up to 1,99€)
· Colissimo La Poste (up to 5,99€)
· Mondial Relay Pickup (4,49€ for small packages less than 100g).
Packages a little too big to fit in your mail box :
· Colissimo La Poste (up to 5,99€)
· Mondial Relay Pickup (free for packages over 100g)
2) Shipping in European Union
· Lettre suivie internationale La Poste (up to 5,99€)
· Colissimo La Poste (up to 12,99€)
· Mondial Relay Pickup (up to 5,99€, free for Belgium and Luxembourg). Be careful, pickup doesn’t exist in all UE countries !
· Mondial Relay Domicile (up to 9,99€)
3) Shipping out of European Union
· Lettre suivie internationale La Poste (up to 5,99€)
· Colissimo La Poste (up to 12,99€)
We will automatically send you a tracking number by email. Please make sure to check your spam box in case you didn't receive your tracking number, before contacting us !
Shipping time
Your order is sent to you when payment is received in full.
Package is being hand over the our service provider in 24 to 48 hours after we receive confirmation of your order, from Monday to Friday, except during French public holiday.
Our shipment time is only informative. We are not responsible for any delays due to our service provider.
Got questions ?
Send us an email at the address contact@walleriana.com.